I have a love-hate relationship with social media. Well, more like a meh-hate. More accurately, a hate-hate-meh-sigh-hate relationship. Cards on the table, I hate social media. I know how to use it and leverage it appropriately, but I still hate it. As an author, I am bound to the mindset of building a brand, which demands an active social media presence. But at the same time, I have discovered MUCH better ways to promote myself outside of social media (more on that later). Thus, an inevitable question arises. Do I even need social media?
The irony is not lost on me that many of you will find this post through social media. We have been led to believe that social networking is the end-all-be-all of marketing tools, a necessary branding platform, a virtual playground for anyone who wants to sell something. As one such person, and after many years of book-hawking, I have come to an inescapable conclusion. Not only is social media largely worthless, but it is actively poisonous to my brand.
Cue the retorts. You’re not using it right. Self-promotion depends on it. It’s a great for advertising. You’ll miss out on important things.
To which I say … yes I am, no it doesn’t, no it isn’t, and no I won’t.
Most of us have read Delilah S. Dawson’s Please Shut Up: Why Self-Promotion as an Author Doesn’t Work and watched Dr. Cal Newport’s TED Talk on Quitting Social Media. If you haven’t, I highly recommend doing so. They were eye-openers for me, to the point of shattering the very foundation of my campaign strategy. Please Shut Up in particular sent me into a two-week hiatus from social media where I questioned everything I knew. When I came back, I learned a few things: nobody noticed my absence, and nobody cared.
Since then, I have thoroughly mitigated my social media presence. I automate most of my posting and the majority of my interactions are chats with friends (which I also do through texts and apps, which kinda negates the utility). My existence on social media diminished to the point of a random lurker. And would you like to guess how that has affected my author brand? Ding ding ding, not in the slightest. In fact, the shift away from social networking has significantly improved it. But before I delve into the details, I would like to take a moment to dissect my gripes with each major platform.
Oh Facebook, you invasive prattle party. There’s a reason why your user base is abandoning you in droves, Millennials in particular. What once served as the peak of personal networking has devolved into a bunk-barking carnival. These days, I am genuinely surprised whenever I find a thoughtful post. The platform is little more than a bullhorn for wackadoodles. Yes, there are some useful groups hidden in the muck, but the majority of users seem more concerned with political meme vomit. I have also grown weary of seeing that little blue “F” everywhere. I honestly do not care that my favorite bakery has a Facebook page. I love their products, but never once have I wondered what they are posting on social media.
Of all the platforms, I see Twitter as the most useful. It’s actually a pretty slick way to take the pulse of the masses on any given topic. But alas, that pulse is almost always focused on topical discussions (read: hate-spewing arguments). And holy crap, the vitriol on Twitter is second to none. I have to double, triple, and quadruple check every tweet for anything that could be remotely perceived as insensitive. All it takes is a single misconstrued tweet to set off the collective outrage machine. Tweeting as a brand is basically a giant game of saying “buy my stuff” without actually saying “buy my stuff.” It’s exhausting, and the penalty for getting it wrong is not worth the price of admission.
Personally, I enjoy Instagram. It’s visual, colorful, and fun to play with pictures. But I repeat, I enjoy it personally. As a brand, it’s a total nightmare. Nobody, and I mean nobody, comes to Instagram to find new products. Most people who “like” my pics are just annoying randos who want follow-backs. Comments are usually some form of “nice pic (emoticon)” with zero context. Every direct message is just a blind promo for another platform. “Like my stuff? Follow me on Twitter.” Instagram is the undisputed champion of superficial vanity. It’s just a never-ending game of “like” hunting, which is beyond tedious. As an example, I posted a pic of the Bishop White Gallery of Chinese Temple Art at the Royal Ontario Museum in Toronto. Now a noodle company in China follows me. (facepalm)
Combining them all, I came to the depressing realization that none of them were doing much to promote my brand. Does sharing a blog post on Facebook generate book sales? No. Does posting a clever comment on Twitter generate book sales? No. Does sharing a cool picture on Instagram generate book sales? No.
So what’s a no-name author to do? The solution ended up being quite simple: I started using paid services like BookBub, Freebooksy, and The Fussy Librarian. (And no, I’m not getting paid to say this, although I would happily accept some free promo runs, wink wink.) Early on in my author career, the concept of paid promotions seemed rather luxurious, something that only publishers did. But once I took the plunge, my jaw nearly hit the floor. These services generate thousands of downloads for my books, a figure that dwarfs social media marketing to a comical degree. They have massive readerships that I can only dream of reaching on my own. The cost to benefit ratio was just too great to ignore. I came to realize that using them frees up a ton of valuable writing time that I would have otherwise pissed away on social media.
Everyone say it with me: time equals money.
Speaking of money, this strategy has dramatically simplified my marketing investment. Every promo run spikes my Kindle Unlimited pages read, which pays for the service and generates word-of-mouth sales. In addition, the runs always result in more ratings and reviews, which are invaluable to indie authors.
And so, I decided to ditch my social media presence (for the most part). It’s a strange thing to say because I rode the bandwagon for a very long time, especially when I was first starting out. But after several years in the promo trenches, it’s hard to argue the ROI between paid services and social networking. This is not to say that I will delete my accounts and walk away. I am just limiting my time to big announcements, special appearances, and the occasional cat video. To quote a popular bumper sticker, “I’d rather be writing.”
All that said, I would like to make one final observation. I think one of the root problems with social media is that we’re using it backwards. We see our daily interactions as building a brand, but as Cal Newport rightly points out, the market is only interested in a distinctive value. As an author, that value is contained in my works, not in my followers. Social media is something you should leverage after your value is established. At that point, you can offer a more genuine persona and are less susceptible to the enraged masses. Think authors like J. K. Rowling and Stephen King, both of whom have massive social media networks that are largely immune to the court of popular opinion. Why? Because the market has already spoken for them. In other words, they are not building a fan base. They are mobilizing a fan base. And until I can do the same, I’ll be busy writing the next book.
Check out my follow-up post:
My Big Fat Social Media Marketing Experiment (read: Extended Hiatus)
For more on paid ads, I recommend the links below. These are my go-to lists for selecting promo services. Also, be sure to research a service before using it because some work better than others depending on genre and distribution.